What to Expect

We work hard to make our patients feel comfortable. Going in for any medical visit can be a bit daunting, so we’ve outlined exactly what you should expect when coming in for your first visit.

  • You will be greeted by our friendly front desk staff who will walk you through the intake process and prepare you to see your physical therapist.
  • We will spend one-on-one time with you discussing your health history and learning about your specific goals and movement limitations.
  • We will conduct a thorough movement evaluation to determine the best path forward for eliminating your pain and dysfunction long term.
  • We will provide interventions on your first visit to get you moving better and feeling better.
  • Listening to your unique needs, we will create a custom home-activity plan for you that is designed to help improve your condition and help you meet your goals.

Accepted Insurances

We accept most major insurances including Medicare, Medicaid, BCBS, Humana Medicare Advantage, United Healthcare, Department of Veteran’s Affairs, Allegiance, Pacific Source, Montana Health Coop, Tricare, Aetna and EBMS. To find out if we accept other insurance providers, please contact one of our clinics.

How To Prepare

Being prepared for a visit to physical therapy will make your experience a lot more enjoyable. Here’s a list of everything to bring or have prepared for your first visit.

  • Driver License or State ID
  • Insurance Card
  • Documentation of a Physician Prescription or Referral (if required by your insurance)
  • Form of Payment for Copay/Coinsurance/Deductible (if required by insurance)
  • Completed Patient Paperwork (optional — may fill paperwork out upon arrival)
  • Activity appropriate clothing and shoes.  If you are coming in for a lower-body impairment, please bring shorts.

Patient Documents

Patient Intake

Download

Health Summary

Download

Financial Policy

Download

Missed Appointment

Download

Nutrition and activity Questionnaire

Download

Combined New Patient Intake Packet (Fillable)

Download
Will I benefit from physical therapy if I am young or only have a minor injury?

It all depends on how long the pain and immobility persists. If you are under the age of 30, and pain and immobility persist beyond one week, coming in for a comprehensive evaluation is in your best interest. Research has shown that if you get physical therapy within 14 days of the onset of pain, you save thousands of dollars in the future. Being smart about your pain and movement deficits pays off in the long run.

What are common symptoms and conditions that physical therapy can help with?

Physical therapy can help with a wide variety of symptoms and conditions including but not limited to: ankle and foot pain, arthritis and joint pain, athletic injuries, Carpal Tunnel Syndrome, chronic pain, disc injuries, fall prevention and balance training, fibromyalgia, hand, wrist and elbow pain, headaches, hip and knee pain, low back and neck pain, mild stroke, nerve impingement, neurological rehab, osteoarthritis, Parkinson’s, pediatric orthopedic problems, plantar fasciitis, post-surgical rehab, sciatica, shoulder pain, spine conditions, sprains or strains, stenosis, tendonitis, tennis or golfer’s elbow, TMJ and jaw pain, vertigo, vestibular therapy, women’s health, and worker’s compensation injuries.

Can I avoid taking opioids or other pain killers?

The Centers for Disease Control and Prevention urges health care providers to reduce the use of opioids in favor of safe alternatives for long-term pain management. Physical therapy is a safe alternative. Physical therapy treats pain through hands-on care, movement and education.

Can I avoid surgery if I do physical therapy?

Physical therapy, for some conditions, has been found to be as effective as surgery. Consider physical therapy before undergoing expensive and invasive surgeries.

Can I make a physical therapy appointment for my child?

Absolutely! We provide treatment services for pediatric therapy and can work closely with your physician, schools and early childhood intervention programs.

What do physical therapist assistants do?

Physical therapist assistants are licensed clinicians who work under the direction and supervision of physical therapists. Like physical therapists, they help patients recover from injuries, regain movement and manage pain. Physical therapist assistants treat people of all ages.